Returns & Exchanges

HyperX is committed to providing high-performance gaming gear, but if you are not completely satisfied with your purchase, you can return your items within 30 days of the shipping date for a full refund. All returned products must be in their original packaging and include all accessories, manuals, and documentation.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to start the RMA process.

2

Prepare the Package

Securely pack the item in its original box with all components and attach the prepaid shipping label provided via email.

3

Ship the Item

Drop off your package at any authorized carrier location and keep your tracking receipt for confirmation.

4

Receive Your Refund

Once our warehouse inspects the returned hardware, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing